/* Front Desk Playbook. The look of a well kept appointment book: ruled
   paper, a red margin rule, blue black ink, rubber stamps, and carbon copy
   message slips. Components are documented in assets/README.md. */
@font-face{font-family:"Fraunces";src:url("/assets/fonts/fraunces-latin-600-normal.woff2") format("woff2");font-weight:600;font-style:normal;font-display:swap}
@font-face{font-family:"Source Sans 3";src:url("/assets/fonts/source-sans-3-latin-400-normal.woff2") format("woff2");font-weight:400;font-style:normal;font-display:swap}
@font-face{font-family:"Source Sans 3";src:url("/assets/fonts/source-sans-3-latin-600-normal.woff2") format("woff2");font-weight:600;font-style:normal;font-display:swap}
@font-face{font-family:"Source Sans 3";src:url("/assets/fonts/source-sans-3-latin-700-normal.woff2") format("woff2");font-weight:700;font-style:normal;font-display:swap}

/* ---------- tokens ---------- */
:root{
  --paper:#F3F4EF;--sheet:#FCFCF9;--ink:#1C2733;--muted:#4F5B66;--line:#D6DDD4;--line-soft:#E4E9E2;
  --stamp:#B0301F;--stamp-dark:#8E2416;--margin-rule:#E2A79D;--ledger:#2D6A4F;--link:#21508F;
  --field:#7A858F;--focus:#1C2733;
  --c-pink:#F2C9BC;--c-yellow:#F0DE97;--c-mint:#BFDCC8;--c-sky:#C6D8EA;
  --w-pink:#F8E6E0;--w-yellow:#F7F0D2;--w-mint:#E3EFE7;--w-sky:#E6EEF6;
  --spot:var(--c-mint);--wash:var(--w-mint);
  --il-rule:#B9C6BB;--track:#E4E9E2;
  --q1:#1C2733;--q2:#B0301F;--q3:#2D6A4F;--q4:#8A6A12;--q5:#5B7A99;
  --shadow:0 1px 0 rgba(28,39,51,.06),0 14px 30px -22px rgba(28,39,51,.45);
  --display:"Fraunces",Georgia,"Times New Roman",serif;
  --body:"Source Sans 3",system-ui,-apple-system,"Segoe UI",sans-serif;
  --mono:ui-monospace,"SF Mono",Menlo,Consolas,"Liberation Mono",monospace;
  --s1:.25rem;--s2:.5rem;--s3:1rem;--s4:1.5rem;--s5:2.5rem;--s6:4rem;--s7:6rem;
  --measure:40rem;--wide:54rem;--rail:12rem;--gap:3rem;--radius:10px;
  --ease:cubic-bezier(.2,.7,.2,1)
}
@media (prefers-color-scheme:dark){:root{
  --paper:#121A21;--sheet:#1A242D;--ink:#E8E6DF;--muted:#A7B0B8;--line:#2E3B46;--line-soft:#24303A;
  --stamp:#FF8F7D;--stamp-dark:#FFB3A6;--margin-rule:#6E3A33;--ledger:#86C9A6;--link:#8FB7E6;
  --field:#7E8B96;--focus:#E8E6DF;
  --c-pink:#5A3129;--c-yellow:#4E4426;--c-mint:#24473A;--c-sky:#243A52;
  --w-pink:#2A1E1C;--w-yellow:#2B2818;--w-mint:#1A2C25;--w-sky:#1A2533;
  --il-rule:#3A4A57;--track:#24303A;
  --q1:#E8E6DF;--q2:#FF8F7D;--q3:#86C9A6;--q4:#E3C46A;--q5:#8FB7E6;
  --shadow:0 1px 0 rgba(0,0,0,.3),0 14px 30px -20px rgba(0,0,0,.8)
}}
[data-section=missed-calls]{--spot:var(--c-pink);--wash:var(--w-pink)}
[data-section=no-shows]{--spot:var(--c-yellow);--wash:var(--w-yellow)}
[data-section=cancellations]{--spot:var(--c-mint);--wash:var(--w-mint)}
[data-section=reviews]{--spot:var(--c-sky);--wash:var(--w-sky)}

/* ---------- base ---------- */
*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-padding-top:1.5rem}
body{margin:0;background:var(--paper);color:var(--ink);font:400 1.0625rem/1.65 var(--body);text-rendering:optimizeLegibility;overflow-wrap:break-word}
@media (min-width:48rem){body{font-size:1.125rem}}
h1,h2,h3{font-family:var(--display);font-weight:600;line-height:1.15;color:var(--ink);text-wrap:balance;letter-spacing:-.01em}
h1{font-size:clamp(2.1rem,1.3rem + 3.2vw,3.35rem);margin:0 0 var(--s4)}
h2{font-size:clamp(1.45rem,1.15rem + 1.1vw,1.95rem);margin:var(--s5) 0 var(--s3)}
h3{font-size:1.2rem;line-height:1.25;margin:var(--s4) 0 var(--s2)}
p,ul,ol{margin:0 0 var(--s3)}
li{margin-bottom:.4rem}
strong{font-weight:700}
a{color:var(--link);text-decoration-thickness:1px;text-underline-offset:.2em;transition:color .15s,text-decoration-color .15s}
a:hover{color:var(--stamp);text-decoration-thickness:2px}
:focus-visible{outline:3px solid var(--focus);outline-offset:3px;border-radius:3px}
img,svg{max-width:100%}
.wrap{max-width:74rem;margin:0 auto;padding:0 clamp(1rem,4vw,2.5rem)}
.skip{position:absolute;left:-999px;top:0;background:var(--ink);color:var(--paper);padding:.75rem 1rem;z-index:20}
.skip:focus{left:.5rem;top:.5rem}

/* ---------- header and chapter tabs ---------- */
.site-head{background:var(--sheet);border-bottom:1px solid var(--line);position:relative}
.site-head::after{content:"";position:absolute;left:0;right:0;bottom:-5px;height:4px;background:repeating-linear-gradient(90deg,var(--line) 0 2px,transparent 2px 7px);opacity:.8}
.head-row{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:var(--s2) var(--s4);padding-top:.75rem;padding-bottom:.75rem}
.brand{display:inline-flex;align-items:center;gap:.6rem;min-height:44px;font-family:var(--display);font-weight:600;font-size:1.25rem;color:var(--ink);text-decoration:none;letter-spacing:-.01em}
.brand:hover{color:var(--ink)}
.brand-mark{width:2rem;height:2rem;flex:none;transition:transform .4s var(--ease)}
.brand-mark circle{fill:var(--ink)}.brand-mark path{fill:var(--sheet)}.brand-mark .dot{fill:var(--stamp);stroke:var(--sheet);stroke-width:1.5}
.brand:hover .brand-mark{transform:rotate(-12deg)}
.nav{list-style:none;display:flex;flex-wrap:wrap;gap:.25rem;margin:0;padding:0}
.nav li{margin:0}
.nav a{display:flex;align-items:center;gap:.5rem;min-height:44px;padding:.4rem .8rem;border-radius:999px;color:var(--ink);text-decoration:none;font-weight:600;font-size:.98rem;border:1px solid transparent;transition:background-color .2s,border-color .2s}
.nav a::before{content:"";width:.6rem;height:.6rem;border-radius:50%;background:var(--dot,var(--c-mint));box-shadow:inset 0 0 0 1.5px var(--ink);flex:none}
.tab-missed-calls{--dot:var(--c-pink)}.tab-no-shows{--dot:var(--c-yellow)}.tab-cancellations{--dot:var(--c-mint)}.tab-reviews{--dot:var(--c-sky)}
.nav a:hover{background:var(--paper);border-color:var(--line);color:var(--ink)}
.nav a[aria-current=page]{background:var(--dot);border-color:var(--ink)}
@media (max-width:40rem){.head-row{padding-bottom:.5rem}.nav{width:100%;display:grid;grid-template-columns:1fr 1fr;gap:.25rem}.nav a{padding:.35rem .6rem;font-size:.95rem}}

/* ---------- crumbs ---------- */
.crumbs ol{list-style:none;display:flex;flex-wrap:wrap;gap:0 .4rem;margin:var(--s4) 0 0;padding:0;font-size:.92rem;color:var(--muted)}
.crumbs li{margin:0;display:flex;align-items:center}
.crumbs li+li::before{content:"";width:.4rem;height:.4rem;border-top:1.5px solid var(--muted);border-right:1.5px solid var(--muted);transform:rotate(45deg);margin-right:.55rem;opacity:.7}
.crumbs a{color:var(--muted);display:inline-block;padding:.6rem 0}
.crumbs a:hover{color:var(--stamp)}

/* ---------- page frame: margin rail, red margin rule, reading column ---------- */
.page{padding-bottom:var(--s5)}
.page-head{padding:var(--s4) 0 var(--s2)}
.page-head h1{max-width:22ch}
.prose>*{max-width:var(--measure)}
.prose>:is(.cards,.stats,.bars,.stack,.compare,.table-wrap,.steps){max-width:var(--wide)}
.margin{display:none}
@media (min-width:64rem){
  .k-leaf .layout,.k-chapter .layout{display:grid;grid-template-columns:var(--rail) minmax(0,1fr);gap:0 var(--gap)}
  .margin{display:block;border-right:1.5px solid var(--margin-rule);padding:var(--s2) var(--s4) var(--s5) 0}
  .toc{position:sticky;top:1.5rem}
  .k-leaf .page-head,:is(.k-leaf,.k-chapter) .crumbs{padding-left:calc(var(--rail) + var(--gap))}
  .k-leaf .house-ad,.k-chapter .house-ad{margin-left:calc(var(--rail) + var(--gap))}
  :is(.k-leaf,.k-chapter) .prose>:is(h2,section>h2){position:relative}
  :is(.k-leaf,.k-chapter) .prose>h2::before,:is(.k-leaf,.k-chapter) .prose>section>h2::before{content:"";position:absolute;top:.6em;left:calc(-1 * var(--gap) - 8px);width:16px;height:2px;background:var(--stamp)}
}
.margin-emblem svg{width:4.5rem;height:4.5rem;display:block;margin:0 0 var(--s4) auto;transform:rotate(-6deg)}
.toc{font-size:.92rem;line-height:1.35}
.toc-title{font:600 .74rem/1.2 var(--mono);text-transform:uppercase;letter-spacing:.1em;color:var(--muted);margin:0 0 var(--s3);text-align:right}
.toc ol{list-style:none;margin:0;padding:0;text-align:right}
.toc li{margin:0}
.toc a{display:flex;align-items:center;justify-content:flex-end;min-height:44px;padding:.35rem 0;color:var(--muted);text-decoration:none}
.toc a:hover{color:var(--stamp);text-decoration:underline}

/* ---------- chapter header with stamped emblem ---------- */
.chapter-head{display:grid;grid-template-columns:auto minmax(0,1fr);gap:var(--s3) var(--s4);align-items:center}
.stamp svg{width:clamp(5.5rem,4rem + 6vw,8.5rem);height:auto;display:block;transform:rotate(-6deg)}
.eyebrow{font:600 .78rem/1.2 var(--mono);text-transform:uppercase;letter-spacing:.12em;color:var(--stamp);margin:0 0 var(--s2)}
.chapter-head h1{margin-bottom:0}
@media (max-width:30rem){.chapter-head{grid-template-columns:1fr}.stamp svg{width:5.5rem}}
@media (min-width:64rem){.chapter-head{grid-template-columns:var(--rail) minmax(0,1fr);gap:0 var(--gap)}.stamp svg{margin-left:auto;margin-right:var(--s4)}}

/* ---------- home hero: a ruled day sheet ---------- */
.hero{--m:clamp(1.1rem,.7rem + 1.6vw,2.4rem);position:relative;display:grid;gap:var(--s4);align-items:center;margin:var(--s4) 0 var(--s5);padding:clamp(1.5rem,1rem + 3vw,3.5rem) clamp(1rem,.5rem + 3vw,3rem) clamp(1.5rem,1rem + 2vw,2.5rem) calc(var(--m) + clamp(1rem,.5rem + 2vw,2.25rem));background-color:var(--sheet);background-image:linear-gradient(90deg,transparent calc(var(--m) - 1px),var(--margin-rule) 0,var(--margin-rule) calc(var(--m) + 1px),transparent 0),linear-gradient(transparent calc(2.25rem - 1px),var(--line-soft) 0);background-size:100% 100%,100% 2.25rem;border:1px solid var(--line);border-radius:6px;box-shadow:7px 7px 0 -1px var(--sheet),7px 7px 0 0 var(--line),var(--shadow)}
.hero h1{font-size:clamp(2.5rem,1.4rem + 5vw,4.6rem);line-height:1.02;letter-spacing:-.025em;margin:0 0 var(--s4);max-width:12ch}
.hero .lede{font-size:clamp(1.12rem,1rem + .45vw,1.32rem);max-width:34ch;margin:0}
.hero-art svg{display:block;width:100%;max-width:34rem;height:auto;margin:0 auto}
@media (min-width:56rem){.hero{grid-template-columns:1fr 1.05fr;gap:var(--s5)}}
.lede{font-size:1.2rem;line-height:1.55}

/* ---------- inline illustration classes (shared by all SVGs) ---------- */
.il-l{fill:none;stroke:var(--ink);stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.il-t{fill:none;stroke:var(--il-rule);stroke-width:1.2;stroke-linecap:round}
.il-r{fill:none;stroke:var(--stamp);stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.il-d{fill:none;stroke:var(--stamp);stroke-width:1.6;stroke-dasharray:5 5}
.il-f{stroke-width:1.4}
.il-w{fill:var(--sheet)}.il-p{fill:var(--c-pink)}.il-y{fill:var(--c-yellow)}.il-m{fill:var(--c-mint)}.il-s{fill:var(--c-sky)}.il-k{fill:var(--ink)}.il-rk{fill:var(--stamp)}
.il-n{fill:var(--muted);font:600 11px var(--mono)}

/* ---------- short answer, notes ---------- */
.answer{position:relative;background:var(--wash);border:1px solid var(--line);border-left:6px solid var(--spot);border-radius:4px var(--radius) var(--radius) 4px;padding:var(--s3) var(--s4);margin:0 0 var(--s5);font-size:1.08em;box-shadow:var(--shadow)}
.answer::after{content:"";position:absolute;left:-6px;top:-1px;bottom:-1px;width:1.5px;background:var(--ink);opacity:.35}
.answer p:last-child{margin-bottom:0}
.note{font-size:.95rem;color:var(--muted)}
.dated{font:600 .8rem/1.4 var(--mono);letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin-top:var(--s5);padding-top:var(--s3);border-top:1px solid var(--line)}

/* ---------- chapter cards (home) ---------- */
.cards{list-style:none;padding:0;margin:var(--s4) 0 var(--s5);display:grid;gap:var(--s4);grid-template-columns:repeat(auto-fit,minmax(15.5rem,1fr))}
@media (min-width:40rem){.k-home .cards{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (min-width:68rem){.k-home .prose>.cards{max-width:none;grid-template-columns:repeat(4,minmax(0,1fr))}}
.cards li{position:relative;margin:0;background:var(--sheet);border:1px solid var(--line);border-top:6px solid var(--spot);border-radius:6px var(--radius) var(--radius) var(--radius);padding:var(--s4);box-shadow:var(--shadow);transition:transform .35s var(--ease),box-shadow .35s var(--ease),border-color .2s}
.cards li::before{content:"";display:block;width:4.5rem;height:4.5rem;margin:0 0 var(--s3);background:no-repeat center/contain;transform:rotate(-6deg);transition:transform .45s var(--ease)}
.cards li:has(a[href="/missed-calls/"]){--spot:var(--c-pink)}.cards li:has(a[href="/missed-calls/"])::before{background-image:url("/assets/illustrations/missed-calls.svg")}
.cards li:has(a[href="/no-shows/"]){--spot:var(--c-yellow)}.cards li:has(a[href="/no-shows/"])::before{background-image:url("/assets/illustrations/no-shows.svg")}
.cards li:has(a[href="/cancellations/"]){--spot:var(--c-mint)}.cards li:has(a[href="/cancellations/"])::before{background-image:url("/assets/illustrations/cancellations.svg")}
.cards li:has(a[href="/reviews/"]){--spot:var(--c-sky)}.cards li:has(a[href="/reviews/"])::before{background-image:url("/assets/illustrations/reviews.svg")}
.cards li:not(:has(a[href="/missed-calls/"],a[href="/no-shows/"],a[href="/cancellations/"],a[href="/reviews/"]))::before{display:none}
.cards h3{margin:0 0 var(--s2);font-size:1.3rem}
.cards h3 a{color:var(--ink);text-decoration:none}
.cards h3 a::after{content:"";position:absolute;inset:0;border-radius:inherit}
.cards p{margin:0;color:var(--muted)}
.cards li:hover{transform:translateY(-4px);box-shadow:0 1px 0 rgba(28,39,51,.06),0 22px 40px -24px rgba(28,39,51,.55);border-color:var(--ink)}
.cards li:hover::before{transform:rotate(4deg) scale(1.06)}
.cards li:hover h3 a{color:var(--stamp)}
.cards li:focus-within{outline:3px solid var(--focus);outline-offset:3px}
.cards h3 a:focus-visible{outline:none}

/* ---------- templates: carbon copy message slips ---------- */
.template{position:relative;background-color:var(--sheet);background-image:linear-gradient(transparent calc(1.75rem - 1px),var(--line-soft) 0);background-size:100% 1.75rem;background-origin:content-box;line-height:1.75rem;border:1px solid var(--line);border-top:6px solid var(--spot);border-radius:4px 4px var(--radius) var(--radius);padding:var(--s3) var(--s4) var(--s3) calc(var(--s4) + .5rem);margin:0 0 var(--s4);white-space:pre-line;box-shadow:var(--shadow)}
.template::before{content:"";position:absolute;left:.75rem;top:.5rem;bottom:.5rem;width:1.5px;background:var(--margin-rule)}
.template-label{display:flex;align-items:center;gap:.5rem;font:600 .78rem/1.3 var(--mono);text-transform:uppercase;letter-spacing:.09em;color:var(--muted);margin:var(--s4) 0 .5rem}
.template-label::before{content:"";width:.55rem;height:.55rem;background:var(--stamp);border-radius:1px;transform:rotate(45deg);flex:none}

/* ---------- calculators and the policy builder ---------- */
.tool{background:var(--sheet);border:1px solid var(--line);border-radius:var(--radius);padding:var(--s4);margin:0 0 var(--s5);box-shadow:var(--shadow)}
.tool label{display:block;font-weight:600;margin:var(--s4) 0 .35rem;line-height:1.35}
.tool label:first-child{margin-top:0}
.tool .hint{display:block;font-weight:400;font-size:.92rem;color:var(--muted);margin-top:.15rem}
.tool input,.tool select{width:100%;max-width:18rem;min-height:48px;font:inherit;padding:.55rem .75rem;border:1.5px solid var(--field);border-radius:6px;background:var(--paper);color:var(--ink);transition:border-color .2s}
.tool input:hover,.tool select:hover{border-color:var(--ink)}
.tool input:focus-visible,.tool select:focus-visible{outline:3px solid var(--focus);outline-offset:2px;border-color:var(--ink)}
.result{min-height:7.5rem;margin-top:var(--s4);padding:var(--s3) var(--s4);border-radius:var(--radius);background:var(--w-pink);border:1.5px dashed var(--stamp)}
.result p:last-child{margin-bottom:0}
.result-big{font-family:var(--display);font-weight:600;font-size:clamp(1.5rem,1.2rem + 1.2vw,2.1rem);line-height:1.15;margin:0 0 var(--s2);animation:land .5s var(--ease)}
@keyframes land{from{opacity:.2;transform:translateY(6px)}}
.policy-out{min-height:12rem}
.button{display:inline-flex;align-items:center;justify-content:center;min-height:48px;background:var(--stamp);color:#fff;text-decoration:none;font:700 1rem/1.2 var(--body);padding:.75rem 1.3rem;border:0;border-radius:6px;cursor:pointer;box-shadow:0 2px 0 var(--stamp-dark);transition:transform .15s var(--ease),background-color .15s,box-shadow .15s}
.button:hover{color:#fff;background:var(--stamp-dark);transform:translateY(-1px);box-shadow:0 3px 0 var(--ink)}
.button:active{transform:translateY(1px);box-shadow:0 1px 0 var(--stamp-dark)}
.button[hidden]{display:none}
@media (prefers-color-scheme:dark){.button,.button:hover{color:#121A21}}

/* ---------- house ad: a message slip from Sannidhi ---------- */
.house-ad{position:relative;max-width:var(--measure);margin:0 0 var(--s6);padding:var(--s4) var(--s4) var(--s4) calc(var(--s4) + .75rem);background:var(--w-pink);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}
.house-ad[hidden]{display:none}
.house-ad::before{content:"";position:absolute;left:.9rem;top:var(--s4);bottom:var(--s4);width:2px;background:var(--stamp)}
.house-ad .ad-lead{font-family:var(--display);font-weight:600;font-size:1.3rem;line-height:1.25}
.house-ad p:last-child{margin-bottom:0}

/* ---------- questions ---------- */
.faq{margin-top:var(--s5)}
details{border-top:1px solid var(--line)}
details:last-child{border-bottom:1px solid var(--line)}
summary{cursor:pointer;font-weight:600;list-style:none;display:flex;align-items:center;justify-content:space-between;gap:var(--s3);min-height:48px;padding:.6rem 0}
summary::-webkit-details-marker{display:none}
summary::after{content:"";flex:none;width:1.6rem;height:1.6rem;border-radius:50%;border:1.5px solid var(--ink);background:linear-gradient(var(--ink),var(--ink)) center/.7rem 1.5px no-repeat,linear-gradient(var(--ink),var(--ink)) center/1.5px .7rem no-repeat;transition:transform .3s var(--ease),background-color .2s}
details[open]>summary::after{transform:rotate(45deg);background-color:var(--spot)}
summary:hover{color:var(--stamp)}
details p{margin:0 0 var(--s3);color:var(--ink)}

/* ---------- tables ---------- */
table{border-collapse:collapse;width:100%;margin:0 0 var(--s4);font-size:.98rem;font-variant-numeric:tabular-nums}
th,td{text-align:left;padding:.65rem .75rem;border-bottom:1px solid var(--line);vertical-align:top}
th{font:600 .78rem/1.3 var(--mono);text-transform:uppercase;letter-spacing:.07em;color:var(--muted);border-bottom:2px solid var(--ink)}
.table-wrap{overflow-x:auto;margin:0 0 var(--s4);background:var(--sheet);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}
.table-wrap table{margin:0}
.compare tbody tr{transition:background-color .2s}
.compare tbody tr:hover{background:var(--paper)}
.compare td:first-child{font-weight:600}
.compare tr:is(.is-recommended,.recommended){background:var(--wash);box-shadow:inset 5px 0 0 var(--stamp)}
.compare tr:is(.is-recommended,.recommended) td:first-child{padding-left:1.2rem}
.rec{display:inline-block;margin-left:.35rem;font:600 .7rem/1.2 var(--mono);text-transform:uppercase;letter-spacing:.08em;color:var(--stamp);border:1.5px solid currentColor;border-radius:3px;padding:.1rem .35rem;vertical-align:.15em}
@media (max-width:40rem){
  .compare.is-stacked thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
  .compare.is-stacked tr{display:block;padding:.6rem 0;border-bottom:1px solid var(--line)}
  .compare.is-stacked td{display:grid;grid-template-columns:minmax(5.5rem,38%) 1fr;gap:.75rem;border:0;padding:.3rem .9rem}
  .compare.is-stacked td::before{content:attr(data-label);font:600 .74rem/1.4 var(--mono);text-transform:uppercase;letter-spacing:.06em;color:var(--muted);padding-top:.15rem}
}

/* ---------- stat callouts ---------- */
.stats{display:grid;gap:var(--s4);grid-template-columns:repeat(auto-fit,minmax(13rem,1fr));margin:var(--s4) 0 var(--s5)}
.stat{position:relative;margin:0 0 var(--s4);padding:var(--s3) 0 0;border-top:3px solid var(--ink)}
.stats .stat{margin:0}
.stat::before{content:"";position:absolute;top:-3px;left:0;width:3.5rem;height:3px;background:var(--stamp)}
.stat-num{font-family:var(--display);font-weight:600;font-size:clamp(2.6rem,1.9rem + 3vw,3.9rem);line-height:1;letter-spacing:-.02em;font-variant-numeric:tabular-nums lining-nums;margin:0 0 var(--s2);display:inline-block}
.stat-label{font-weight:600;margin:0 0 var(--s2);max-width:30ch}
.stat-source{font:.78rem/1.45 var(--mono);color:var(--muted);margin:0}

/* ---------- bar chart and 100% stacked bar ---------- */
.bars,.stack{margin:var(--s4) 0 var(--s5)}
figure{margin:0 0 var(--s4)}
figcaption,.chart-title{font-weight:700;margin:0 0 var(--s3);line-height:1.35}
.chart-note{font:.78rem/1.45 var(--mono);color:var(--muted);margin:var(--s3) 0 0}
.bars ul,.bars ol{list-style:none;padding:0;margin:0}
.bars li{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:.2rem 1rem;align-items:baseline;margin:0 0 1rem;background:linear-gradient(var(--track),var(--track)) left bottom/100% .85rem no-repeat;border-radius:2px}
.bar-value{font:600 .95rem/1.2 var(--mono);font-variant-numeric:tabular-nums}
.bars li::after{content:"";grid-column:1/-1;height:.85rem;width:calc(var(--v,0) * 1%);max-width:100%;background:var(--q1);border-radius:1px 3px 3px 1px;transform-origin:left center}
.bars li.is-key::after{background:var(--stamp)}
.bars li.is-key .bar-value{color:var(--stamp)}
.stack-bar{display:flex;gap:2px;height:2.5rem;border-radius:4px;overflow:hidden;margin:0 0 var(--s3);background:var(--track)}
.stack-bar span{flex:0 0 auto;width:calc(var(--v,0) * 1%);background:var(--c,var(--q1));transform-origin:left center}
.stack-bar span:nth-child(2),.stack-key li:nth-child(2){--c:var(--q2)}.stack-bar span:nth-child(3),.stack-key li:nth-child(3){--c:var(--q3)}.stack-bar span:nth-child(4),.stack-key li:nth-child(4){--c:var(--q4)}.stack-bar span:nth-child(5),.stack-key li:nth-child(5){--c:var(--q5)}
.stack-key{list-style:none;padding:0;margin:0;display:flex;flex-wrap:wrap;gap:.35rem 1.25rem;font-size:.95rem}
.stack-key li{display:flex;align-items:center;gap:.45rem;margin:0}
.stack-key li::before{content:"";width:.8rem;height:.8rem;border-radius:2px;background:var(--c,var(--q1));flex:none}

/* ---------- numbered setup steps ---------- */
.steps{list-style:none;counter-reset:step;padding:0;margin:var(--s4) 0 var(--s5)}
.steps>li{counter-increment:step;position:relative;padding:0 0 var(--s4) 3.75rem;margin:0}
.steps>li::before{content:counter(step);position:absolute;left:0;top:0;width:2.6rem;height:2.6rem;display:grid;place-items:center;border-radius:50%;background:var(--sheet);border:2px solid var(--ink);font:600 1.15rem/1 var(--display);box-shadow:3px 3px 0 var(--spot)}
.steps>li::after{content:"";position:absolute;left:1.3rem;top:2.9rem;bottom:.3rem;width:2px;background:repeating-linear-gradient(var(--line) 0 4px,transparent 4px 8px)}
.steps>li:last-child::after{display:none}
.steps>li>:first-child{margin-top:.35rem}
.steps h3{margin:.4rem 0}

/* ---------- tested stamp and draft banner ---------- */
.tested{display:inline-flex;align-items:center;gap:.6rem;font:600 .8rem/1.3 var(--mono);text-transform:uppercase;letter-spacing:.08em;color:var(--ledger);border:2px solid var(--ledger);border-radius:5px;padding:.45rem .75rem;margin:0 0 var(--s4);transform:rotate(-1.5deg);box-shadow:inset 0 0 0 2px var(--sheet),inset 0 0 0 3px var(--ledger);background:var(--sheet)}
.tested::before{content:"";width:.45rem;height:.85rem;border-right:2.5px solid currentColor;border-bottom:2.5px solid currentColor;transform:rotate(45deg) translate(-1px,-2px);flex:none}
.draft-banner{position:relative;background:var(--w-yellow);border:2px dashed var(--stamp);border-radius:var(--radius);padding:var(--s3) var(--s4) var(--s3) 3.5rem;margin:0 0 var(--s4)}
.draft-banner::before{content:"";position:absolute;left:1.1rem;top:1.15rem;width:1.4rem;height:1.4rem;border-radius:50%;border:2px solid var(--stamp);background:linear-gradient(var(--stamp),var(--stamp)) center 30%/2px 40% no-repeat,radial-gradient(circle,var(--stamp) 1.5px,transparent 2px) center 78%/4px 4px no-repeat}
.draft-banner p:last-child{margin-bottom:0}

/* ---------- boxes: what it can't do, method, pull quote, sources ---------- */
.cant,.method{position:relative;border-radius:var(--radius);padding:var(--s4);margin:0 0 var(--s4)}
.box-title,.cant>h2,.cant>h3,.method>h2,.method>h3{font:600 .8rem/1.3 var(--mono);text-transform:uppercase;letter-spacing:.1em;margin:0 0 var(--s3);color:var(--ink)}
.cant{background:var(--sheet);border:1.5px solid var(--ink);box-shadow:5px 5px 0 var(--c-pink)}
.cant>:is(.box-title,h2,h3){color:var(--stamp);display:flex;align-items:center;gap:.5rem}
.cant>:is(.box-title,h2,h3)::before{content:"";width:1.1rem;height:1.1rem;flex:none;background:linear-gradient(45deg,transparent 44%,currentColor 44% 56%,transparent 56%),linear-gradient(-45deg,transparent 44%,currentColor 44% 56%,transparent 56%)}
.cant ul{list-style:none;padding:0;margin:0}
.cant li{position:relative;padding-left:1.25rem}
.cant li::before{content:"";position:absolute;left:0;top:.75em;width:.55rem;height:2px;background:var(--stamp)}
.cant>:last-child,.method>:last-child{margin-bottom:0}
.method{background-color:var(--sheet);background-image:linear-gradient(var(--line-soft) 1px,transparent 1px),linear-gradient(90deg,var(--line-soft) 1px,transparent 1px);background-size:1.25rem 1.25rem;border:1px solid var(--line);box-shadow:var(--shadow)}
.method dl{display:grid;grid-template-columns:max-content 1fr;gap:.35rem 1rem;margin:0 0 var(--s3)}
.method dt{font:600 .8rem/1.6 var(--mono);text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}
.method dd{margin:0}
@media (max-width:30rem){.method dl{grid-template-columns:1fr}.method dd{margin-bottom:.5rem}}
.pull{position:relative;margin:var(--s5) 0;padding:var(--s2) 0 var(--s2) var(--s5);border:0}
.pull::before{content:"\201C";position:absolute;left:-.1rem;top:-.6rem;font:600 5rem/1 var(--display);color:var(--stamp)}
.pull p{font:600 clamp(1.35rem,1.1rem + 1vw,1.75rem)/1.3 var(--display);letter-spacing:-.01em;margin:0 0 var(--s3)}
.pull footer,.pull cite{font:.85rem/1.4 var(--mono);color:var(--muted);font-style:normal}
.sources{margin-top:var(--s5);padding-top:var(--s2);border-top:3px double var(--line)}
.sources h2{font-size:1.25rem}
.sources ol{counter-reset:src;list-style:none;padding:0;margin:0;font-size:.95rem}
.sources li{counter-increment:src;position:relative;padding:0 0 0 2.25rem;margin:0 0 .75rem;line-height:1.45}
.sources li::before{content:counter(src,decimal-leading-zero);position:absolute;left:0;top:.1rem;font:600 .78rem/1.4 var(--mono);color:var(--stamp)}
.src-pub{color:var(--muted)}
.src-date{display:block;font:.75rem/1.5 var(--mono);color:var(--muted);letter-spacing:.03em}

/* ---------- footer: the back cover ---------- */
.site-foot{background:#1C2733;color:#DDE2E6;padding:var(--s5) 0;font-size:.95rem}
.site-foot a{color:#F3F4EF}
.site-foot a:hover{color:#F2C9BC}
.site-foot :focus-visible{outline-color:#F3F4EF}
.foot-grid{display:grid;gap:var(--s3) var(--s5)}
@media (min-width:52rem){.foot-grid{grid-template-columns:minmax(0,14rem) minmax(0,34rem) auto;align-items:start}}
.foot-brand{font:600 1.25rem/1.2 var(--display);color:#F3F4EF;margin:0}
.foot-note{margin:0;max-width:34rem}
.foot-links{list-style:none;display:flex;flex-wrap:wrap;gap:0 var(--s4);padding:0;margin:0}
.foot-links li{margin:0}
.foot-links a{display:inline-block;padding:.6rem 0}
@media (prefers-color-scheme:dark){.site-foot{background:#0B1116;border-top:1px solid var(--line)}}

/* ---------- other ---------- */
figure svg{width:100%;height:auto;display:block}
.visually-hidden{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}

/* ---------- motion (all of it off for reduced motion) ---------- */
@keyframes draw{from{stroke-dashoffset:1}}
@keyframes fade{from{opacity:0}}
@keyframes ring{0%{opacity:0}40%,100%{opacity:1}}
@keyframes slide{from{transform:translateX(-118px)}}
@keyframes stamp{0%{opacity:0;transform:scale(1.45) rotate(-18deg)}55%{opacity:1;transform:scale(.94) rotate(-4deg)}100%{transform:scale(1) rotate(-6deg)}}
.art-desk .il-draw{stroke-dasharray:1;stroke-dashoffset:0;animation:draw 1.3s var(--ease) .1s backwards}
.art-desk :is(.il-p,.il-y,.il-m,.il-s){animation:fade .9s ease .5s backwards}
.art-desk .il-write{stroke-dasharray:1;stroke-dashoffset:0;animation:draw 1.1s linear 1.35s backwards}
.art-desk .pencil{animation:slide 1.1s linear 1.35s backwards}
.art-desk .il-ring{animation:ring 1.1s ease-in-out calc(2.5s + var(--i,0) * .18s) 2 backwards}
.stamp svg{animation:stamp .7s var(--ease) .15s backwards}
.js-reveal .rv{opacity:0;transform:translateY(18px)}
.js-reveal .rv.rv-in{opacity:1;transform:none;transition:opacity .8s var(--ease) var(--d,0s),transform .8s var(--ease) var(--d,0s)}
.js-reveal .bars.rv li::after,.js-reveal .stack.rv .stack-bar span{transform:scaleX(0)}
.js-reveal .bars.rv-in li::after,.js-reveal .stack.rv-in .stack-bar span{transform:scaleX(1);transition:transform 1.1s var(--ease) calc(.2s + var(--i,0) * .1s)}
@media (prefers-reduced-motion:reduce){
  *,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}
  .js-reveal .rv{opacity:1;transform:none}
  .js-reveal .bars.rv li::after,.js-reveal .stack.rv .stack-bar span{transform:none}
}

@media print{
  .site-head,.house-ad,.margin,.skip,.crumbs{display:none}
  body{background:#fff;color:#000}
  .site-foot{background:none;color:#000}
  .template,.answer,.tool{box-shadow:none}
}
@media (min-width:36rem){.stats:has(>.stat:nth-child(4):last-child){grid-template-columns:repeat(2,minmax(0,1fr))}}